Service Transformation

No company is immune from market forces, future trends and/or technologies.  As a result there comes a point in a companies life where evolutionary improvement (service improvement and optimisation) is no longer able to support and deliver the expectations described in its business strategy.  When this point is reached then revolutionart improvement (Service Transformation) is needed.  In order to transform the service in a way that that does not afect the companies existing customers but at the same time allow the design, development, deployment and future on-going delivery of the transformed service is a significant undertaking - an undertaking that cannot fail.

Purple Hat realise the prressure of such transformation within an organisation and as such have a ready made approach that aims to deliver significant (i.e. revolutionary) change in a manner that protects existings services but prepares the way for the deployment of a Future/Taget Operating Model(FOM or TOM) that maintains the organisations competitiveness, allows business growth and stays relevant to the current and future needs of its existing and future customer base.